Swag Bucks are the web's premier digital dollar. Accumulate at your own pace and redeem them for exclusive Swagbucks.com prizes.

Visit the How It Works page for more information on how to start accumulating Swag Bucks!

The frequency with which you use www.swagbucks.com, determines the length of time necessary to win top prizes.

Visit the How It Works page, as well the Winning Tips page, to learn how to maximize your Swag Bucks account.

The prices of Swag Store items are based on several indicators, including availability; cost of prize acquisition; shipping fees; and the dollar value of Swag Bucks. Swag Bucks do not have a preset value, but like other commodities may fluctuate according to the number in circulation, relative demand, and other external factors.

You can only redeem prizes on the site(s) where you've earned your Swag Bucks. If you've used multiple Swag Bucks-powered sites, you may want to visit the section titled "My Swag Bucks" in your account. There you can find a complete breakdown of your Swag Bucks account and how many Swag Bucks are available for you to spend, and on which particular site.

Swag Bucks earned on one site cannot be used or transferred to another site. To ensure you are maximizing your Swag Bucks earnings, be sure to use the Search&Win site that has the prizes you want, at the best possible prices.

When you refer a friend and they sign up with the link you send them, you are awarded matching Swag Bucks (within 48 hours) only for the Bucks they win while searching (up to a total of 1,000). You are not, however, awarded matching Bucks for those earned as a sign-up bonus, through Shop&Earn, from our trade-in programs, from entering Swag Codes, from Swagstakes, from friends of friends, or from any other method.

Yes! You can earn multiple Swag Bucks after you've received your prize in the mail. Simply send a photo of yourself and your Swag Store prize to prizephoto@swagbucks.com and 10 Swag Bucks will be credited to your account within approximately 7 to 14 business days. Please remember that YOU must be in the photo with your prize to be accepted. You can send in a total of five photos.

You can also film a video of yourself unboxing your prize from its shipping material. All you have to do is upload your video to www.youtube.com and send the url link of your video As with the photo to prizephoto@swagbucks.com and we will credit your account with 20 Swag Bucks!

Your picture/video may appear in one or more of the following pages: Swag Bucks homepage, blog, Swag Bucks Flickr page, facebook wall, twitter feed, etc.

If yours is a winning search, you will see a congratulations screen featuring your Swag Bucks award immediately above your search results. You will never be directed away from your search.

Your current total will be automatically updated and displayed in the top bar.

You can win multiple Swag Bucks every day. Every search is a chance to win! Swag Bucks can be won in denominations ranging from 1 - 1,000. Refer friends to maximize your winning potential.

You do not need to register to receive Swagbucks.com search results, however registration is required to begin collecting Swag Bucks. Accumulate Swag Bucks to redeem for exclusive Swagbucks.com prizes and sweepstakes.

Absolutely not.

NEVER! YOUR PERSONAL INFORMATION WILL NOT BE REPRODUCED, DIVULGED, OR SOLD! Please visit our Privacy Policy for more information.

If our system detects "unnatural" search habits you may be shown the rules screen. This is often an indication that you are searching too frequently. Using Swagbucks.com for natural search and discovery is the best way to earn Swag Bucks and avoid our rules page.

Swag Bucks TV is the premier destination to get rewarded for watching videos on-line. Hundreds of videos are available for viewing and new videos are added every single day!

Swag Bucks are awarded when your SBTV meter fills up to 100%. Each time you watch a video your meter will go up a few %, once you hit 100% you will automatically be rewarded with Swag Bucks!

Periodically we will run contests around Swag Bucks TV whereby you will be asked to answer a question about one of the videos and the answer to the question will also be a Swag Code that you can apply to your account.

No, there is no limit. Watch as many as you like!

Although we sometimes do promotions that allow matching bucks for watching videos (check the blog to see when these promos occur), in general you will not earn matching bucks for video consumption.

Please contact our customer support with the name of the video and a link to the video. Please use the subject line "Inappropriate Video" when contacting us.

In order to ensure you get the best results with Swag Bucks TV be sure that:

• Flash 10.0+ later Installed
• Your computer has at least 1Mbps bandwidth (less then this can cause buffering or no video to occur)
• Your computer has more than 2Gb+ of RAM
• Any browser crashing could be to insufficient computer resources to play high quality video

Yes, you have a separate daily limit for mobile tv usage, so 'go for it'!

Currently the app is available to users in the UNITED STATES, if you are searching from outside the country you will not see or be able to install the app.

If you are in a low cell coverage area you may not have enough bandwidth to watch video and earn swagbucks. We recommend you hop on WiFi or 4G to use the app more effectively in such low coverage areas (bandwidth fees may be applicable depending on your plan).

We are continuously working on the app and in some cases such error will occur and the report will be analyzed by our engineers to further improve the app. You should restart the app if you get such a message.

Yes, if you 'share' via the app and your friend ends up signing up you will receive referral bucks.

Yes, just like our web product you have a swag bucks meter which will show your progress and total wins.

Yes, although table support is currently limited you should be able to use it on your favorite android tablet?

No, we are working on a separate mobile tv app designed for the iPhone, a release date is not yet available.

The videos play for anyone that wants to use SBTV mobile, however, to earn rewards you must first 'LOGIN' using the yellow login button on the top right of the app. Log in using your existing username & password for the web version of swagbucks.com. Once logged in your meter should start moving 'after' each video you watch. Furthermore, the 'meter' will NOT move if you are not logged in OR reached your daily WIN limit. Your WIN limit could be substantially less if you are sharing your IP address (home or work Wifi network) where other users are also watching SBTV OR are sharing your login with other users or on other android devices simultaneously.

As of December 12, v1.2 is the latest and greatest version you should have installed.

Yes, this insures that you have the most compatible working version which includes all the latest features and bug fixes such as errors and crashes.

The meter will stop rewarding you and indicate instead 'Your Daily Limit Has Been Reached'. Your account is cleared at midnight PST at which point you are cleared to receive your next daily allotment of max wins.

Your daily limits are monitored by application, cookie, network & IP address - this means if you share an account on multiple android devices or have multiple users sharing the same private or public Internet network that your limit will be reached much more quickly. In same cases if others are winning you may not even get a chance to win.

Swag Bucks Go Green is an environmentally safe way for you to dispose of your old cellular phones. Not only will you help the environment but you can also earn Swag Bucks for each phone you trade-in ? up to 3,000 Swag Bucks per phone. There is no limit to how many phones you can recycle!

Swag Bucks Go Green works with authorized agencies to repair and redistribute phones in working condition to emerging markets. For older models, or cell phones that have suffered water damage, Swag Bucks works with Sims Recycling Solutions, a widely respected e-waste recycler to responsibly dispose of any and all hazardous materials.

Swag Bucks Go Green helps keep our landfills safer and our environment cleaner. Swag Bucks Go Green uses ISO 9001 and 14001 certified recycle programs, ensuring the greenest methods of e-waste disposal possible.

Click the Trade In link on www.swagbucks.com and choose "Go Green" Just follow the easy step-by step instructions, and once you have accepted the amount of Swag Bucks offered for your phone you will be able to print out a USPS shipping label. Attach it to the outside of your package with the phone and drop it in the mail.

Swag Bucks Go Green will cover the shipping costs for all phones sent from the U.S. Simply print out the prepaid USPS shipping label and attach it to the outside of your package. We will gladly accept phones from Canada and the U.K. but the shipping costs will not be covered.

You can earn Swag Bucks for hundreds of different phones, and even most types of mp3 players! We accept phones from ANY manufacturer and ANY carrier in ANY condition.

There is no limit to how many phones you can recycle with Swag Bucks Go Green. If you or someone you know has a large supply of old cell phones, trading them all in with Swag Bucks Go Green may be the best and fastest way to earn top www.swagbucks.com prizes.

As long as you correctly describe the condition of your cell phone and we receive it in the condition stated, you will receive the quoted Swag Bucks trade-in value. However, we do inspect every cell phone, and trade-in values may be adjusted if we receive your cell phone in a condition different than what you describe.

Most cell phone models allow you to erase all the data and reset it to the factory settings. Refer to your owner's manual or the manufacturer's website for instructions. Also, make sure to remove any user locks from your cell phone, or set the password to 0000.

YES! All Sprint, Verizon, Alltel, US Cellular, Cellular One, metroPCS, and NTelos cell phones and all other CDMA cell phones that DO NOT use a SIM card MUST BE RELEASED AND HAVE A ZERO ACCOUNT BALANCE. Credits issued may be reduced to 0 for phones from CDMA carriers that have not been released or carry an unpaid balance.

Most cell phones have the IMEI or ESN number located on the sticker underneath the battery. If your cell phone is GSM (most Cingular and T-Mobile phones) you can also press the following keys one by one: * # 0 6 #. As you press the last #, your phone's IMEI number will appear on the screen.

Most cell phones have a water damage sticker underneath the battery. If the sticker is a red dot that has "bled" beneath your battery it is an indication that it has come in contact with moisture or water.

We will never sell or give your information to 3rd parties. Please see our Privacy Policy for more details.

We will gladly accept your wall charger, car charger, or any other accessories that you have for your cell phone. Simply include them in the package when you ship your cell phone to us.

Absolutely!

Unfortunately, once you send us your phone we are unable to send it back to you.

We pay for all shipping that originates in the United States. Simply print the shipping label and attach it to the front of your package. If you are shipping from Canada or the UK, or would like to have your package tracked or insured, then you will need to make your own shipping arrangements.

You will receive a "Package Received" E-Mail from our partners at BRE Software. This message will be sent to the E-Mail Address as entered on your transaction. Please watch your Bulk/Spam folders as these messages are sometimes misrouted by your ISP, spam software, or E-Mail program.

We only accept North American/NTSC games/consoles, and we DO NOT accept European/PAL games. If you do not know what type of game you have, chances are it is the NTSC if you are in the US or Canada and PAL if you are in the UK.

If you are using the pre-paid postage label provided on the confirmation page, it will generally take approximately 4-6 weeks from the time your package is sent to the time you receive your Swag Bucks. Due to the way the post office processes the pre-paid postage labels, packages sent using these labels take an additional 3-5 working days to get to us.

You can send in broken games and consoles, however there is no guarantee you will receive any Swag Bucks. If you send in a broken console then it's possible there are parts or accessories that still work, and we will gladly award you Swag Bucks for them.

No, but you won't receive as many Swag Bucks for the trade-in. You will be shown two different prices for each game - one will be with box and instructions, the other without box and/or instructions. If you choose the first option with box and instructions but either is missing when your game is received then you will receive a reduced amount of Swag Bucks.

At this time we do not accept PC or Mac Games for the Video Game Trade-In program.

Unfortunately we cannot send you a shipping label if yours does not print. You don't need to use the shipping label we provide, however if you don't then you will need to cover the cost of shipping.

• Brand New books must be in perfect condition to be considered new. This means an unbroken spine, no writing or highlighting, no bent or dented corners, no scratches on the cover, no torn pages - basically, no wear or damage to the book whatsoever.
• Used Books must be in at least "good" condition. A used book is considered in good condition even when it contains highlighting, notes, or other markings (with the exception of study guides, workbooks, and law books, which must be clean). However, books must be generally clean in appearance with no torn or missing pages and with the cover in good condition. Used items that originally contained CDs, software, or other supplemental materials (also if unused access to online resources, study guides, etc.) must be sent with the textbook. The spine of the book must be intact and in good condition. Books with broken spines and loose or missing pages will be discarded and will not be bought back.

• US Edition Textbooks: These are the most typical books you find and include paperbacks, hardbacks, textbooks, and non-textbook items.
• International Edition Books: Sometimes softcover, these books may have "ISE" printed on the spine, or the front cover may contain "International Edition" markings. This information will also appear on the title page of the book.
• Complimentary Textbooks / Free Copy / Sample Textbooks: These books are considered USED. We can only pay the used price even if the book is new. This is standard throughout the industry, as we cannot resell the book as new. They will contain markings or imprinted stamps displayed on the front or back cover, such as "Complimentary Copy," "Free Copy," "Instructor's Edition," or "Not for Sale." Please note that books marked "Instructor's Edition" with all answers to even AND odd questions are considered annotated and will be checked in and paid at the annotated edition price.
• Annotated I nstructor's Editions: These are often marked as "Annotated Instructor's Edition" or "AIE" and usually contain answers and/or instructor's notes.
• Eastern Economy/Low Price/I ndian Edition Textbooks: These books are a subset of international edition textbooks that are commonly softcover, printed on cheap paper, and contain only black and white photos and illustrations. Please note that we do not buy back Eastern Economy/Low Price/Indian Edition textbooks.

Enter the US student edition ISBN and choose the correct edition from the drop down menu to the right. If there is no drop down menu, we're not currently purchasing that edition.

• Books with water damage
• Books with spine damage
• Books with loose or missing pages
• Books with torn or taped covers
• Study guides/workbooks with any highlighting/writing
• Books missing their required supplements
• Eastern Economy Editions
• Open loose-leaf editions; they must be in the original shrink wrap
• One time use only items such as access codes and CDs
• Custom edition textbooks (typically has a school name listed)
• CDs and movies

Swag Bucks paid are based on the condition, edition, and ISBN of the book when it is received in our warehouse. If the condition, edition, or ISBN received does not match what you've submitted, your quote will be adjusted. Please give accurate information about your book and pack your shipment well. Once you send your books, they cannot be returned for any reason. Our staff tries to be as lenient as possible with every buyback book we receive, and we like to buy as many books as possible. If a book requires minor repair to a sellable condition, we will make the repair and the price paid will be slightly adjusted. We try to be as liberal as possible when checking-in the books. A sturdy box may make all the difference in how your book is rated.

If you send a book that we do not buy back, the book will be recycled. Some examples of books that we do not buy back are water damaged books; books with damaged bindings (e.g., pages loose, missing, or falling out); defective books; and books wth torn/taped covers, law books or study guides/workbooks with any highlighting/writing.

If the value of your trade in is over 600 Swag Bucks we will provide you with a prepaid and trackable shipping label that you can print out from your computer. Delivery Confirmation is included with the label, so you can verify that the item successfully arrived at our location. The cost of this label is billed to us, so you never have to worry about it.

Please be sure you have the latest version of Adobe Reader installed on your computer. If you do not have this software you can obtain a free copy from Adobe.

After your buyback order is received, it usually takes 10-14 business days to check-in your books plus an additional 21 business days to issue Swag Bucks payment. During peak buyback periods, processing may take longer. Peak periods are usually late December through January and late May through June.

We will grade the books we receive in the condition received and make any necessary adjustments to the amount paid. We cannot pay you for items that arrive bent, mangled, torn, or otherwise dismembered. TextbooksRus.com will not pay you for books we do not receive. Damage incurred during shipping does not happen very often. However, every time we've received a damaged buyback it's been due to woefully poor packaging.

Pricing is based entirely on demand. We can usually beat your local college bookstore on price, since your bookstore will only pay you a low wholesale rate unless they can immediately sell the item. Additionally, we have the largest buyback catalog on the web, so we can almost always make an offer.

Earning exclusive prizes from Swagbucks.com is as easy as following this simple 3-step process.

1. Sign up or login to your account.

2. Select one of the partnering online retailers found here.

3. Earn 2 Swag Buck for every dollar you spend! Use available coupons as an added savings on top of your Swag Bucks rewards.

It can take up to 32 days for your Swag Bucks to appear in your account due to some stores confirming your purchase until the return period for the purchased product has elapsed. Most stores are able to report your purchase as soon as the product ships. Once the store sends us the purchase details we will notify you through email that your Swag Bucks are available in your account. If you do not see these bucks in your account you will have 60 days to open up a ticket with customer support. Orders over 60 days cannot be investigated.

No! We can't give Swag Bucks for the portion of a purchase that is made with gift cards or certificates. Nor can we give Swag Bucks for the purchase of gift certificates or gift cards, with the exception of certain stores.

While you technically do not need to login in order to shop in the Shop&Earn Mall, you will not be awarded Swag Bucks for your purchases unless you login prior to beginning your shopping experience.

Virtually every item you purchase through our site qualifies for Swag Bucks. We cannot, however, give Swag Bucks for taxes, shipping, or any portion of a purchase that is paid for with coupons, gift certificates or a store credit. Any purchase of products and services in which the transaction is substantially completed by telephone does not qualify for Swag Bucks. In addition, a few cases where merchants have specifically noted that they will not pay Swag Bucks are listed below.

In cooperation with our stores, we provide you with specials and coupons that you can combine with Swag Bucks for maximum savings. We provide you with an extensive list of merchant specials and coupons. If you choose to use coupons and specials that are not listed on our site, we cannot guarantee that you will be eligible to receive any Swag Bucks on your purchases.

Furthermore, please be advised that coupons and special offers listed on our site are subject to change. Restrictions may apply. We try to present the most accurate offers but cannot make guarantees due to the time-sensitive nature of these promotions.

We do not recommend using alternative payment methods during checkout, since we cannot ensure that Swag Bucks will be earned if Google Checkout or Paypal is used as the method of payment for your purchase.

Gift Cards are excluded for most stores.

Auctions: Auction purchases from merchant sites (excluding Bidz.com) do not qualify for Swag Bucks.

In-Store Pickup: Purchases made online but picked up at the merchant store do not qualify for Swag Bucks.

Merchant Catalogs: Any order for a merchant catalog is not eligible for Swag Bucks.

Prescriptions: Purchases of prescription medications are not eligible for Swag Bucks rewards in the shopping program.

Google Checkout: We cannot ensure that cash-back will be earned if Google Checkout is used as the method of payment for your purchase.

1-800 Petmeds: Purchases of prescription medication are not eligible for Swag Bucks.

Buy.com: Purchases in the "Cellular" category are not eligible for Swag Bucks.

Cooking.com: All All-Clad products are not eligible for Swag Bucks.

Macy's: Purchases at Macy's "Wedding Channel" do not qualify for Swag Bucks.

Office Depot: Purchases made at the Business Services Division of Office Depot are not eligible for Swag Bucks.

Shutterfly: Pre-paid plans do not qualify for Swag Bucks.

Wal-Mart: Purchases of tires and optical products are not eligible for Swag Bucks.

We work daily to ensure our members will enjoy a variety of goods and services from quality merchants. If you would like to recommend a store, let us know by emailing us at shopandearn@swagbucks.com.

Returns, exchanges or cancellations are subject to the policies of the store from which you made your purchase. If you return, exchange or cancel an item, we have to reverse any Swag Bucks earned from that sale.

Instead of exchanging an item, please return the item and then purchase again as a separate transaction. Remember you must first click thru our site before making the purchase at a store.

If you return an item that you purchased through the Swagbucks.com Shop & Earn mall the amount of bucks that the purchase is worth will be deducted from your account. 30 days after the purchase, and the retailer has verified the return (or partial return), you will be re-credited with the bucks that had been deducted.

Swag Codes are strings of alphanumeric text that you can apply for instant Swag Bucks.

Swag Codes can appear anywhere, and at any time, throughout the Swag Bucks network. This includes, but is not limited to, Swagbucks.com; our newsletter, any Swag Bucks powered Search&Win Site; the Official Swag Bucks blog, Facebook Fan Page, Twitter page, Flickr page; and affiliated partner sites.

Swag Codes can be redeemed by entering the Codes into the Swag Codes box on your My Account page. Swag Codes are case sensitive - you must enter the Code exactly as you find it in order to snag the bonus Swag Buck(s).

Swag Codes can last anywhere from a few minutes to a few days. In some cases, Swag Codes are limited not by time, but by the number of people that may redeem the Codes. Whenever a Swag Code is released, we make an effort to clearly identify the expiration time and/or amount of total redemptions available.

Swag Codes tend to occur once a day, however there is NO GUARANTEE that Swag Codes will be introduced every day. There will be days in which no Swag Codes are available, and other days in which multiple Codes are awarded.

Swag Codes range in value starting as low as 1 Swag Buck and going up from there. We will always identify the value of a Code at the time it is made available.

NO! Swag Codes are meant to be discovered and applied individually. Swagbucks.com expressly prohibits the sharing of Swag Codes in any manner whatsoever. This includes, but is not limited to, posting active Swag Codes on Facebook, message boards, blog comments or any other website; hosting a site that allows Swag Codes to be posted; emailing active Swag Codes, or participating in any online and offline properties whose chief purpose is the distribution of active Swag Codes, or permits active Swag Codes to be divulged.

Swagbucks.com encourages users to help each other find Swag Codes through giving hints. However, there are some types of hints which are considered inappropriate and which may result in disciplinary action against the offending user(s).

The general rule of thumb is that a hint may help others find the Code, but must NOT help the user "figure out" the Code without actually finding it.

For example, if there was a Swag Code hidden in a blog post, it would be permissible to say 'read the last blog post and pay attention to all the bolded text'. Conversely, it would be inappropriate to write 'the Code rhymes with "X" but starts with the letter "Y" instead of "Z".

In many cases, the reason a Swag Code is not rewarding you with Swag Bucks is because you have entered the Swag Code improperly. Check to make sure that you have entered the Code exactly as it has been given. If you have copied and pasted the Code, be sure that you have not inadvertently added an extra space either before or after the alphanumeric sequence.

Other reasons why a Swag Code may not be working for you include the possibility that the Code is expired or that you are attempting to enter the Code on the wrong website. Certain Swag Codes may only be applied on particular websites (i.e. Swagbucks.com, or any of our partnering Search&Win sites).

From time to time, Swag Bucks may award an exclusive Swag Codes to 3rd party websites. In most cases, those Codes will be applicable only by new users during initial registration. If you see a Swag Codes being offered on a non-Swag Bucks site and you suspect that the Code is not valid, please shoot an email right away to support@swagbucks.com.

If you have a blog or website that you would like considered for a Swag Code, please fill out the 'Attention Bloggers' form on the homepage of Swagbucks.com. The form is located under the quick links section of the Swagbucks.com homepage.

Please note that Swag Codes are awarded entirely at our discretion. Swag Bucks reserves the right to award Codes at the time and place of our choosing.

The Dashboard is a quick way for you to see what survey opportunities are available to you at any time. Just click the "Qualify for a New Survey" button, answer a few quick questions, and based on your responses, we will route you into the most relevant survey available. This approach helps us to match you to the most appropriate survey, which will increase your chances of qualifying to earn rewards. We also provide you with a quick snapshot of the rewards you've accumulated and an opportunity to let us get to know you better by filling out our profiles.

Profiles are our way of creating the most relevant opportunities for our members. Telling us more about your experience and interests helps us send you surveys that you are more likely to qualify for, thereby increasing your chances of earning rewards. Please take a few minutes to fill out our profiles so you can begin participating in the most rewarding surveys!

Each survey that you chose to engage with may have a different Swag Bucks payout. In general, the more targeted a survey is, the higher the payout. We will identify for each survey the amount of Swag Bucks that may be earned for completion of each given survey.

There is no limit on how many surveys you can participate in.

Swag Bucks surveys are generally targeted to specific communities of individuals based on demographic data such as age, occupation, personal interest, etc. In most cases, we must solicit data prior to putting you into a "panel" to ensure that you meet all eligibility requirements.
Please note that if you complete a pre-screener it is not a guarantee that you will be eligible to participate in the survey. On your survey user panel you will find a percentage likelihood that you qualify for participation based on the limited information we have about you.

Completing "deeper profiles" helps Swag Bucks alert you only to surveys for which you qualify. These profiles also help us serve you with more targeted surveys which have significantly higher Swag Bucks payouts.

Immediately upon completing a survey, your account will be credited with "pending" Swag Bucks. Your Swag Bucks will become active after we verify that you have participated fully and honestly with the questionnaire. In some cases, this can take several days to a couple of weeks.

If it is determined that you have only partially completed a survey, or that you have provided knowingly false information, you may be denied Swag Bucks for participating in a survey.
If it has been a month since completing a survey and you still have not earned Swag Bucks, please shoot an email to support@Swagbucks.com.

Swag Bucks Surveys requires some personal information, such as name, email address, zip codes, and other household information. The more information you volunteer (and the more accurate it is), the more rewarding and customizable your experience with Swag Bucks Surveys will be.

Swag Bucks collects valuable information that assists in developing new products and services. Personal information that you are asked to provide during Swag Bucks surveys will not be shared with any other party unless specifically stated otherwise. If data is being collected and/or maintained by any company other than Swag Bucks, you will be notified by the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

As a general rule, Swag Bucks will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service or User Agreements for each of our products and services for more detailed information about how your personal information may be shared.
Swag Bucks may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Swag Bucks Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) Swag Bucks rights or property, other Swag Bucks users, or anyone else that could be harmed by such activities. Swag Bucks may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

No. In some instances, you may be presented with a special offer which requires sharing some personal information (typically email address) with a 3rd party web site. These offers are always voluntary in nature, and will always be accompanied by an explanation of the manner in which your information may be used.

You may edit your Swag Bucks account information at any time by logging in to your Swag Bucks account and visiting the My Profile page.

To update any of the basic information you provided us at registration, login to My Account and select the Account tab. Once you've updated your information, click "Update Account" and we will apply your changes. Keeping your e-mail address up to date allows us to contact you at the most convenient location.

We strive to ensure the best survey taking experience for our members, however there is always a chance that a technical error may occur. If your survey encounters an error, rest assured that our team will be investigating the issue with a focus on getting our members back up and running as soon as possible.

It is very frustrating to invest time and effort into a survey then get opted out mid-process or especially at the end of an interview. Please understand that each survey serves a specific purpose for each research company that we work with. For example, if an answer you provide is not consistent with the criteria related to qualification, then your survey data will be excluded from the final results and will not be saved. As a result, the survey will end.

These sudden exits are not always based on your demographic information and can be based on a set of responses you provide during the survey. Some surveys will ask you the same question twice to make sure that you are paying attention. Conflicting answers will cause the survey to end. The best way to make sure this does not happen is to pay close to the surveys you are completing and being as honest as possible.

You will not receive your survey reward and your member account may be closed if you engage in any of the following activities:

• Register by providing false or misleading information.
• Provide false or misleading information in our surveys or profiles in an attempt to qualify.
• Demonstrate inattentive behavior such as speeding through a survey or entering information that is ineligible.
• Create multiple accounts.
• Complete a survey more than one time.
• Forward your invitation to someone else, unless directed to do so.
• Complete a survey well under the average length of interview as recorded in our system.
• Post our survey links on the Internet or advise others on how to qualify.
• Register if you are under the age of 13 years old in the United States. Note: age restrictions vary by country.

Swagbucks.com operates a rewards network which offers multiple ways to earn virtual currency called Swag Bucks. Earn at your own pace and then redeem your Swag Bucks for free reward items in the Swag Store. There are many other ways to win Swag Bucks as well - just visit our Winning Tips page to learn how.

Any resident of the US, the UK, or Canada (except for residents of Quebec) above the age of 13 is eligible to redeem prizes from Swagbucks.com .

Different countries and territories around the globe have different contesting regulations. At the moment, we are only able to serve the US, the UK, and Canada. We hope to expand our service to other areas of the globe in the future.

To change any personal information related to your Swag Bucks account, you will need to go to the Account Details page of the My Account section. Once there, you can change your email address, password, and physical address.

Your security question is in place to prevent others from compromising your account. We will ask you the answer to this question in the event that we need to confirm your identity as the account owner. Once this answer is chosen, it cannot be changed under any circumstances, so make sure you remember it or write it down.

Swag Names are permanent and cannot be changed once selected.

If you forget your password, simply enter your registered email address in the log in box and click "Forgot My Password." You will then receive an email with instructions and a link that will get you securely reconnected. Please check your bulk folder for this email, as your email server may mistake it as spam.

To cancel your account, simply visit the Account Details page of the My Account section and select the Cancel My Account link at the bottom of the page.

The home page occasionally lags behind your account details page. Don't worry; it generally catches up within 24 hours. Until it does, just know that the total on the account details page is the correct one.

This feature is case sensitive, so please make sure you are entering the captcha (security code) in the same case that it is displayed. If you are having a hard time making out the 3 letters displayed, feel free to hit refresh and you will be provided with a different configuration.

Swag Codes are promotional strings of alphanumeric text that can be used to earn instant Swag Bucks. Having a Swag Code is not required to sign up. To learn more about Swag Codes, where to find them, and how to use them, click here.

We need to make sure that you are a real person with a real email address. We do this by sending you a verification link. Before you can redeem any prizes or enter any Swagstakes, you will need to verify your account. To do this, please check the email address you registered with for a message from us. Within this message will be a verification link that you will need to click to verify your account.

If you do not see the verification email in your inbox, first make sure you have spelled your email address correctly, then check your spam filter. Additionally, you should add support@swagbucks.com to your trusted/safe sender's list to prevent any of our future emails from getting caught up in your spam filter. If the verification email is not in your inbox or your spam filter within 20 minutes, please contact us.

If clicking the verification link does not work or produces an error message, please try copying and pasting the URL. If it still doesn't work, please contact us.

No, you do not. Once you register with www.swagbucks.com, you are automatically registered to win on all our Swag Bucks powered Search&Win sites. To see all of the Swag Bucks powered Search&Win sites, click here.

Select "Sign Up For The Newsletter" on the Quick Links of Swagbucks.com. You'll be prompted to enter your email address. Note that you may receive the newsletter from Swagbucks.com or another Search&Win site after registering for an account. To ensure proper delivery, please add Prodege.noreply@edirect1.com to your email client's safe list.

Newsletters may be sent as frequently as twice a month, or as rarely as once every six weeks.

Our newsletters feature a variety of different kinds of information, including updates about new and upcoming Swag Bucks features, prizes and sponsors.

In order to ensure that only recipients of the Swag Bucks newsletter can apply the Swag Code contained therein, it is necessary to place a time limit on the Code's redemption. Typically this limit is at least 24 hours from the time of email delivery. Reading your newsletter immediately upon receiving it is the best way to ensure your Swag Code will be active.

Many of our prizes are limited, so if we run out, we take the prize down from our site to avoid confusion. Just because a prize runs out doesn't mean we won't be getting it again in the future, so make sure to keep checking the Swag Store for current available prizes.

After you order a prize, we will send you an email with a verification link contained in it. Until you click this link, your prize order will be listed as "not verified." After you click on the link, your prize order is considered verified and shipping begins (within the quoted ship time).

Most gift cards from the Swag Store are e-gift cards. These prizes are delivered to the "My Gift Cards" section of your account within 10-14 business days of prize verification.

E-gift cards take from 10-14 business days from the date of verification to be delivered to the "My Gift Cards" section of your account. Please keep in mind that business days do not include weekends or holidays.

E-gift cards can be used by visiting the website that the e-gift card is for and entering the gift codes when prompted to do so (usually during the checkout process). The value of the gift codes will be applied to your order.

Physical prizes take approximately 14 business days from the date of verification to ship out. Please keep in mind that business days do not include weekends or holidays. After your prize shipped, it can still be as long as 2 weeks before you receive your prize.
Once an item is marked shipped, it has left our warehouse. Prodege is not responsible for lost or stolen items.

Swag Bucks is not responsible for any damage caused during prize delivery. In the event you receive a damaged item, please contact your local post office.

Not all of our prizes are exactly as they appear in the corresponding prize photo. Please read the prize description carefully to find out exactly what you are ordering.

Yes, on certain items. Keep in mind that you will be responsible for any incoming taxes or duties into your country if your country does not deem a free prize as a gift. Check out this link to better understand what duties and taxes you might have to pay: http://fedex.com/us/international/irc/profiles/?link=2. We are working to find distribution partners to help us reduce any taxes, duties, or other governmental fees you may owe for incoming shipments.

All of our video games and accessories are formatted for North American use unless otherwise specified. One exception is the PS3. This system and most of its accessories and games are universal.

Whenever you order an iTunes song or video, you are sent a link directly from iTunes via email within 7-10 business days from prize verification.

Yes. At this time, only US citizens can order iTunes prizes.

Most Swag Bucks powered sites are intended to promote the products and services of our partners. The majority of those sites feature prizes that are not available on www.swagbucks.com.

Swagbucks.com is able to differentiate itself by offering many non-partner specific prizes at lower Swag Bucks prices.

Members are limited to redeeming two prizes per day, and limited to 5 of any individual item per month.

There are number of actions that Swag Bucks considers cause for deactivation. These reasons include, but are not limited to, operating more than one Swag Bucks account; searching or clicking unnaturally in violation of our terms of use; using bots or other software designed to defraud Swag Bucks in any way; posting live Swag Codes anywhere on the web; posting verbiage, photos, or videos that encourage or teach other users to commit any action that violates our terms of use; posting inappropriately on our Facebook, Twitter, or any of our other social media sites; or posting inappropriately on our blog.

Yes. You are welcome to post your referral links on your own Facebook page, but please refrain from doing so on ours. Our Facebook page is intended for discussion only.

Yes, that is absolutely true. Please do not create more than one account. Doing so will result in deactivation.
You may not share multiple accounts with people in your household. This may result in deactivation.

Each individual in your household may have their own account.

All of our terms of use can be found here and here.

Yes. By logging into the Swagbucks.com toolbar, you'll be eligible to earn Swag Bucks once per day. Look for a congratulations screen near the top of your browser featuring The Swag Guy to know when your Swag Bucks have been awarded.

The Swagbucks.com toolbar is compatible with the following Internet browsers:

• Microsoft Internet Explorer versions 6 and above on Windows Vista, XP, and 2000 operating systems
• Mozilla Firefox versions 1 and above, including beta versions, on Windows (Vista, XP, and 2000), Mac, and Linux operating systems
• Safari all versions except 4.0.3

We will support additional browsers in the future.

Internet Explorer users

1. Click the Download Toolbar button.
2. In the File Download window, you are given the option to Run or Save. We recommend that you click Run to automatically download and install. (If you want to choose where the installation files will be placed, however, choose Save and then manually activate the installation afterwards.)
3. Clicking Run begins the installation process, which takes a few minutes, depending on your Internet speed. In the Toolbar Installation window, configure the additional settings and click Agree (to the License Agreement). The toolbar will then appear on your browser.

Firefox users

1. Click the Download Toolbar button.
2. Is the Software Installation window visible?
   If yes: Click the Install Now button and then click Restart Firefox. Continue to step 9 below.
   If no: Continue to step 4.
3. Locate the yellow bar at the top of the page and click the Edit Options... button.
4. Click the Allow button, and then click Close.
5. Click the Download Toolbar button again.
6. In the Software Installation window, click the Install Now button.
7. When the download is complete, click Restart Firefox.
8. In the Toolbar Setup window, make your selections and then click Finish.

Safari users

1. Click the Download Toolbar button.
2. After a few moments you should see the Install Swagbucks.com Toolbar window.
3. Click continue.
4. Accept the software license agreement.
5. Select a location on your computer's hard disk where you'd like to save the toolbar file and click continue.
6. Click install to complete the installation.

Both Internet Explorer and Firefox users
If you can't see the toolbar on your browser:

1. Make sure the toolbar is selected in your list of browser toolbars. Select View > Toolbars at the top of your browser and then select the toolbar's name.
2. If you still don't see the toolbar:
   • Confirm that your browser is compatible with our toolbar. (See above)
   • Clear your browser's cache (See below: How do I clear my browser's cache?) and cookies (See below: How do I clear my browser's cookies?), reboot your computer, and then reinstall the toolbar.

If the toolbar appears blank on your browser:

1. Uninstall the Swagbucks.com toolbar. (See below: How do I uninstall the Swagbucks.com toolbar?)
2. Clear your browser's cache (See below: How do I clear my browser's cache?) and cookies (See below How do I clear my browser's cookies?), reboot your computer, and then reinstall the toolbar.
3. Restart your computer.
4. Reinstall the Swagbucks.com toolbar.

If the toolbar still appears blank, click the link below:
http://users.conduit.com/checkserver.asp. If you see the "ConduitOK" text, please contact our support team at support@swagbucks.com
If you don't see the text, then your firewall or other security software settings may be causing the problem.

The Swagbucks.com toolbar was created using the Conduit platform, which upholds the highest privacy and security standards. Please refer to Conduit's Privacy Policy to find out more.

Yes! That's 365 free Swag Bucks a year just for using the toolbar

The E-mail Notifier supports the following account types and formats:

• Hotmail (and its subdomains)
  name@hotmail.com
• Yahoo (and its subdomains)
  name@yahoo.com
• Gmail
  name@gmail.com
• Comcast
  name@comcast.com
• AOL
  name@aol.com
• POP3 (All except for encrypted SSL POP3 accounts. Usually opened with a program such as Outlook.)

We will add more e-mail domains in the future, so be sure to check back here.

If you are having trouble accessing your e-mail account through the E-Mail Notifier:

1. Make sure that your e-mail account is supported by the E-mail Notifier. (See above: Does the E-mail Notifier support my e-mail account?)
2. Log out of all your e-mail accounts before accessing them through the E-mail Notifier.
3. Make sure your browser is set to enable cookies. (See below: How do I enable cookies in my browser?)
4. If you still cannot access your e-mail account, clear your browser's cache (See below: How do I clear my browser's cache?) and cookies (See below: How do I clear my browser's cookies?), reboot your computer, and try again.
5. If the problem persists, uninstall your toolbar. (See below: How do I uninstall the Swagbucks.com toolbar?) and then visit the Swagbucks.com toolbar's download page and reinstall your toolbar . (See above: How do I install the Swagbucks.com toolbar?)

The number of unread e-mails displayed by the E-mail Notifier is updated automatically every few minutes.
You can change how often the E-mail Notifier checks for new e-mails in the E-mail Notifier Settings window: Click the E-mail Notifier and then select Settings.

To check for new e-mails manually, click the E-mail Notifier and then select Check for new e-mails in the menu.

Yes. It is perfectly safe to add your account details to the E-mail Notifier. Your details are encrypted and saved locally on your computer. They are not shared with any third party.

If none of the stations or podcasts work, then check whether your computer meets all the requirements below:

• Operating system: Microsoft Windows 2000/XP/Vista (currently the Radio Player is not supported in Mac or Linux).
• JavaScript is enabled in your browser . (See below: How do I enable JavaScript in my browser?)
• Cookies are enabled in your browser . (See below: How do I enable cookies in my browser?)
• Windows Media Player version 9 or higher is installed (needed for most radio stations). Get Windows Media Player
• If you have an older Firefox toolbar version, you may need to install Media Player ActiveX .

If you have met all the requirements above and the Radio Player still doesn't work, please contact our support team at support@swagbucks.com .

There are two main reasons why this may happen:

1. There may be a problem with your media player's settings. (Your toolbar's Radio Player broadcasts by means of the media player you're using.) We recommend that you check its settings.
2. There may be a problem with the radio station/podcast itself. Since these are offered from all over the Web and are not generated by us, we cannot control their performance.

If you continue to have problems with radio stations or podcasts that you would like to hear, please contact our support team at support@swagbucks.com .

Just click the Weather component, and you will see these options in the upper-right corner:

• Change location
• Change to C°/F°
• Extended forecast

Notice that the Weather component initially adjusts automatically, showing you the weather according to the location of your IP address.

The Weather component is powered by www.intellicast.com, which has the world's largest commercial meteorological database and displays the accurate weather for hundreds of thousands of locations all over the globe. It is not possible, however, to represent every one of these locations in the Weather component. In the event that you cannot see accurate weather information or find the name of your town, we suggest that you visit the Intellicast site directly for more information.

The Swagbucks.com toolbar may contain one or more RSS readers that provide RSS feeds of interest to the community. Although you cannot add content to an RSS reader, you have several options for removing content:

• To delete a single item, right-click it and then select Delete Message or Delete Item.
• To delete all the items in a topic, select the topic and then click the garbage can icon (Delete All Items) at the bottom of the list of items.
• You can remove an RSS reader from your toolbar, while reserving the option to restore it at any time:
  1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
  2. Select Toolbar Options and then click the Predefined Components tab.
  3. Clear the RSS reader's check box.

The Search Box is an integral part of the Swagbucks.com toolbar experience and cannot be removed. Have you tried clicking the arrow inside the Search Box? You'll find customized searches there that we hope you'll find useful.

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options.
3. Note that there are three tabs that include components (Personal Components, Predefined Components, and Useful Components). Locate the component in one of the tabs.
4. Select/clear the component's check box.

To remove a gadget from your toolbar:

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options.
3. Click the Predefined Components tab.
4. Clear the gadget's check box.

You may uninstall this software at any time and with no limitations, using the standard uninstall procedures as offered with your computer's operating system or your Internet browser.

Internet Explorer users

1. Click the Start button and then select Settings > Control Panel > Add/Remove Programs.
2. In the list of programs, find the Swagbucks.com toolbar, select it, and click Change/Remove.
3. In the control panel on Windows there is a file under Uninstall programs called Conduit Engine, this has to be removed. Most users are unable to uninstall the toolbar because this file is left behind. All they need to do is go to control panel select Conduit Engine and remove. It works every time.

Firefox users

1. In your browser menu, select Tools > Add-ons.
2. Make sure the Extensions tab is selected.
3. Select the Swagbucks.com toolbar.
4. Click the Uninstall button.

Safari users

1. Open the Finder application and browse to Applications.
2. Scroll down to Toolbars and click on Swagbucks.com.
3. Double-click on "Uninstall".
4. Fill in the "User name & Password" and click the OK button.

1. Visit the Swagbucks.com toolbar's download page and reinstall the toolbar.
2. Restart your computer.
3. Uninstall the toolbar again.

If you still experience the problem, please contact our support team at support@swagbucks.com.

The toolbar should not affect the performance of any other browser add-ons. If you encounter a problem concerning this issue, please contact our support team at support@swagbucks.com.

If your toolbar is currently active, and you got to a page with the message "The page you're looking for wasn't found" next to the logo and name of your toolbar publisher, it means the following:

Your toolbar detected that the page you were navigating to was not found and offered you a helpful Search page instead of the generic page usually displayed, called a 404 (http://en.wikipedia.org/wiki/404_error) or DNS error page.

Your search term automatically appears, so you can just click Search to try again. If you'd rather, you can type in a different search. To disable this feature:

1. Open the toolbar's main menu (by clicking on the arrow immediately to the right of the toolbar's logo).
2. Select Toolbar Options and then click the Additional Settings tab.
3. Clear the check box next to: Fix "page not found" errors.

The necessary steps to complete each offer are written in gray beneath the title and at the top of the popup window after you select an offer. To ensure that you complete the offer successfully, please use accurate information and complete each offer in one sitting (without refreshing the page). Advertisers validate your information and do not award users who provide incorrect information. With false information, the advertiser will not credit you even if you complete the rest of the offer (including making a payment).

You may only complete each offer once. Completing an offer more than once will not result in extra payments. An offer sponsor will not allow you to complete an offer more than once with the same valid information.

The length of time for an offer to award you depends on the particular offer and ranges from minutes to days. The estimated time it takes to get credit on some offers is labeled on the offer panel. Please only file a support request after waiting the specified time.

Unfortunately, if you do experience an error and cannot complete the offer in one sitting, we cannot credit your account. Swagbucks.com does not hosts any of the offer sponsor's websites on our servers so we have no control over any errors experienced on their sites. We constantly monitor each offer and remove it if we notice multiple errors in a short amount of time.

Unfortunately, you must complete all the offer requirements before getting credit. If you encounter a problem with an offer page that prevents you from completing the offer requirements, please file a support request through our system before trying again. That way we can look into it and try to fix it.

No, you can not get credit in this case.

Yes, we take the security of our users very seriously. All our payments are processed through secure servers and are safe.

The use of your information once entered on the sites vary from sponsor to sponsor. Read each offer sponsor's "Terms and Conditions" documents for more information.

Swagbucks.com does not handle any of the services or products of our advertisers. If you would like to unsubscribe from an offer or stop receiving emails/calls/texts from offer providers, you must contact them directly.

The Record ID# is the case number of each specific support request filed. It can be found next to the request in the INBOX, and at the top of the page while viewing a support request. We will do our best to respond to you within 24 hours. In order to ensure quality customer service to all users, anyone found to have committed fraud or attempting to commit fraud will be banned. Duplicate support requests for the same offer, with the exception of direct payment complaints, will be closed without response.

Unless otherwise stated, an offer can only be completed once per person or per household. However, there are several shopping offers that you can complete multiple times to receive multiple products.

In some cases, you must be a new user in order to receive credit for completing an offer. Conditions for each offer are explicitly stated in the checkout and the offer Terms and Conditions. Please be sure to review the partner offer's Terms and Conditions prior to completing the offer.

In some cases, there may be no offers available in your country or region. We are working hard to add new offers every day, so please check back at a later date.

If you're looking for a specific offer and can't find it, then it may have been temporarily removed. Only offers that are currently available from our partners are shown in the checkout.

No. We can only honor offer completions that were initiated and completed via the link provided here. If you completed an offer directly from the advertising partner's Web site or over the phone prior to accessing Swagbucks.com, your completion cannot be honored.

The confirmation email you received after completing an offer from one of our advertising partners can be submitted as proof of offer completion. However, submission of your "receipt" does not guarantee that you will receive credit for this offer. Our Customer Support team will review your submission and may require additional information from you. Receipts submitted after 45 days (from when the offer was initiated) will not be considered

It could take a matter of minutes, hours or days to receive your Swag Bucks, depending on the specific advertiser and the specific offer. We tell you when you can expect to receive the Swag Bucks for each offer on the main offers page.

First, check the offer on our main offers page to see how long it typically takes to receive the Swag Bucks. If more than that amount of time has passed, please go back to the Tapjoy wall, visit the main offers page, and click on the green "Missing Points?" button in the upper right corner above the offers. Complete the form on the subsequent page and we'll get back to you, typically within 48-72 hours.

If you completed the form on the "Missing Points" page and still have questions or have not heard back from us within 72 hours, you may reach us at help@tapjoy.com.

Absolutely not! We hate spam as much as you do, and value the privacy of the users who visit our web site. You can read our entire privacy policy here: http://www.tapjoy.com/privacy.html.Please note that once you click on an offer and visit an advertiser's web site, you are leaving Tapjoy and any information you submit is being delivered to the advertiser, not to Tapjoy, so our privacy policy no longer applies.

The way your information is used by Advertisers is published in their TOS (terms of service) and privacy policies which you can access from the offer's landing page. When you make a purchase or subscribe to a service, you are becoming that Advertiser's customer, and that typically means you may receive follow on relevant communications from that company.

Some advertisers provide you the chance to get a $500 gift card from a favorite store. What's the catch? Well, you need to complete typically four or five offers. You should read the fine print on these types of offers as they can take a long time and require you to jump through a lot of hoops to complete. Usually only about one in ten people that set out to claim the prize will get to the end! And most of these offers require a purchase at some point along the way. And possibly your first born :) Can it be done? Yes. But it will take commitment. If you have a bad experience with an offer, feel free to give it a thumbs down (put the icon) or write comments so others can know. We monitor the user evaluations all the time.

For most offers, Swag Bucks are instantaneously deposited into your account immediately after you complete an offer. For a very small amount of offers that need further verification, your Swag Bucks will be awarded once the advertiser confirms the activation requirements and reports the transaction to us. You can review the offer's payout timing from your Offer History screen. If the offer indicates the Swag Bucks should be received within minutes and you haven't received it, please contact us so we can investigate the transaction.

Once you have successfully completed an offer, Payment Wall won't serve you the offer again. Please check your Offer History to view the offer landing page and details.

To ensure that an offer has been completed, please follow the instructions provided for each individual offer. The offer needs be completed in the same session and all information required to complete the offer MUST be accurate. Swag Bucks will not be awarded if you submit incorrect information or do not meet the advertiser's full requirements.

Unfortunately, points will NOT be awarded if an error occurs during the completion process. If this happens, please report the problem to RadiumOne's Customer Support so they can work with the advertiser to solve the error.

No. Once you have completed the offer, you will not be able to complete the offer again. Even if you fill out the offer through another vendor or within a different game, Swag Bucks will not be awarded. However, a few offers, such as video, do allow you to complete them more than once. Please read each offers description for full details.

Yes, in order to get credit for watching a video or movie trailer you must watch the entire video.

Products and services subscribed or purchased through here are all from third-party advertisers. To cancel or unsubscribe from these offers, you will need to contact the advertisers directly. The contact information is in the advertiser's terms of services or the receipt they provide you upon offer completion.

The majority of offers will credit your Swag Bucks account within 20 minutes. However, the estimated wait time varies from offer to offer. Some may take a few hours or a couple of days before final confirmation is received. For your convenience, every offer contains information on the expected time it takes to credit your account. If the time exceeds more than stated, please reach out to RadiumOne's Customer Support with your inquiry.

To contact RadiumOne's Customer Support, please click on the "Missing Swag Bucks?" link located at the top right of the offer wall. From there, you can report a problem for the specific offer you are having trouble with. There is no need to contact Swag Bucks, RadiumOne will work with you to credit approved Swag Bucks.

If you encounter this problem, please send all proof of offer completion to RadiumOne's Customer Support in order to receive your Swag Bucks. Proof includes verification emails, confirmation texts, screenshots showing that you completed the offer, payment receipts, and charge invoices, etc... RadiumOne's Customer Support will need verification from you to help increase the speed in which you will receive your Swag Bucks.

You may not have fulfilled all of the offer requirements to be credited. In some cases, ad-blocking software or the browser security settings prevented the system from tracking and confirming the completion. Make sure that your browser settings accept third-party cookies. If the problem persists, please contact RadiumOne's Customer Support.

You may not have fulfilled the requirements necessary to be credited or ad blocking software and browser security settings may have blocked the cookie necessary to track your completion. Keep all proofs of purchase in order to insure that you receive your credits if you encounter a problem. This includes PIN #s, payment receipts, charge invoices or charge receipts, etc. Keeping this information will increase the speed of processing your complaint with advertisers.

Most surveys and offers reward you instantly on completion. However, some can take hours or days, especially if the offer involves shipping or an application that needs approval.

An offer's status is 'Opened' from the time you've selected it until the time the advertiser reports to us that it is completed.

To ensure that you complete the offer successfully, please use accurate information and complete each offer in one sitting (without refreshing the page). Advertisers validate your information and do not award users who provide incorrect information. With false information, the advertiser will not credit you even if you complete the rest of the offer (including making a payment).

No, if you've completed an offer for one application or game, you can't complete the same offer on another app that uses Peanut Labs Media or other offer provider.

Unfortunately, if you do experience an error and cannot complete the offer, we cannot credit your account. Peanut Labs Media does not host any of the offer sponsor's websites on our servers so we have no control over any errors experienced on their sites. We constantly monitor each offer and remove it if we notice errors.

Peanut Labs Media does not handle any of the services or products of our advertisers. If you would like to unsubscribe from an offer or stop receiving emails/calls/texts from offer providers, you must contact them directly.

You can earn Swag Bucks by completing offers from our advertising partners. Examples include filling out a survey, participating in a price draw or signing up to a website. Simply choose one of the offers and follow the instructions given under "What's required". When you have successfully completed the offer, Swag Bucks will be transferred to you after waiting for a bit.
Please note that when completing an offer you absolutely have to enter accurate personal information. If you give false information we will ban you permanently from using our service and reserve the right to inform the game publisher about the infraction. He is able to block your account in certain cases.

For each offer you'll find an estimate of the waiting time written below the amount of Swag Bucks you'll receive.

Due to our partners' restrictions you can complete most offers only once.

First of all you should look under "My Offers" whether the offer shows up on the list, and whether you have actually waited longer than the expected waiting time. If so, you can use the "Report problem" link next to the offer to inform us about the delay.

You can only report a problem for offers which are already past the expected waiting time.

According to our records, you or your household have completed this offer multiple times. As described in our Fair Play Rules, more than one completion of the same offer will not be credited with multiple rewards.

Your computer may be using an ad blocker that prevents some of the offers from being displayed correctly. You should disable all ad blocking software while using our service. How this is done depends on what specific software you are using.

An ad blocker is a program on your computer that prevents popups or banner ads from being displayed. Ad blockers come in many shapes or forms, for example as browser plugins, as standalone software or as part of your internet security suite.
Some of the offers found on our platform may not be displayed correctly or fail to show up at all when you have an ad blocker enabled. Thus it is necessary for you to disable all ad blocking software installed on your computer before taking part in SponsorPay offers.
If you have questions on how to disable an ad blocker, the software developer's website will usually be of assistance.

If you haven't been able to complete the offer due to errors, we unfortunately cannot give you the associated Swag Bucks. However, we would appreciate it if you informed us about the broken offer so that we can trace the source of the problem. To do this, please select "Report problem" under the "My Offers" tab.

In some cases several offers belong to a single partner. This partner will often permit the completion of only one of his offers, after which you will automatically be blocked for the other ones.

Swagstakes are the Swagbucks version of Sweepstakes. Instead of redeeming Swag Bucks for a prize, you can snag an entry, or multiple entries, to win a prize.

Limited Entry Swagstakes mean only a pre-determined amount of total entries will be accepted before a winner is randomly chosen. Limited Time Swagstakes mean that there is no cap on total amount of entries, and a winner will be randomly chosen after a pre-determined amount of time.

Yes, if you are entering to win a Limited Time Swagstakes. Some, but not all of the Limited Entry Swagstakes allow for multiple entries. You can always re-enter to win a Limited Entry Swagstakes if the winner has been chosen and the same prize is available again.

You can find the results of each Swagstakes in the Swagstakes Section of your Account Page. You will have a list of each Swagstakes you've entered and it's status.

Many Swagstakes run continuously. Each time a Swagstakes re-starts, another unit of the prize item is made available. So if you entered and didn't win, just wait around...you might get another chance within minutes!

We offer a variety of games in different categories. Our list of games is frequently updated, so be sure to check regularly for new titles.

Top Games are the top 10 most played games on our site and will frequently change depending on each title's popularity.

Play for free, and earn Swag Bucks periodically as you play. Simply explore the titles at Swagbucks Games and you'll be earning in no time.

The My Tournaments page lists displays your general, as well as game-specific, play statistics.

We offer the following statistics:

General

• Total number of tournaments played overall
• Total number of tournaments won overall
• Best overall win percentage (total wins divided by total plays)

Game Specific

• Highest points scored in a specific game
• Total number of tournaments played in a specific game
• Total number of tournaments won in a specific game
• Best overall win percentage in a specific game (total wins divided by total plays)

The Leaderboard page lists the general and game-specific stats for the players in the lead.

We offer the following statistics:

General

• Total number of tournaments played overall
• Total number of tournaments won overall
• Best overall win percentage (total wins divided by total plays)

Game Specific

• Highest points scored in a specific game
• Total number of tournaments played in a specific game
• Total number of tournaments won in a specific game
• Best overall win percentage in a specific game (total wins divided by total plays)
• Most prizes won overall

Over 90% of all major grocery chains and over 95% of all grocery stores have an official policy to accept printable coupons as long as they scan properly. Other coupons may be retailer specific and only redeemable at a specific retailer or location. Please also visit the Coupon Resource Center at www.printcoupons.com to find more information about retailer and consumer resources.

Swag Bucks are only awarded after a coupon that you print from our site is used in the store. It can take anywhere from 8-12 weeks for the Swag Bucks to show up in your account. If over 12 weeks has passed and your bucks are not showing, please contact our customer support.

Our Coupon Printer technology sends the coupon directly to your default printer, so a printer is required to complete the coupon printing process.

You also need administrative permissions to install the Coupon Printer application onto your computer. This means that you need the appropriate level of permissions to install software onto your computer. Some work environments and or shared computing environments (public library or Internet cafe) may not allow you to install the Coupon Printer.

The Coupon Printer is safe software that enables your computer to build and print coupons that can be redeemed at participating stores.

The Coupon Printer has been certified by the third party privacy organization, TRUSTe as a trusted download.

http://www.truste.org/ivalidate.php?url=www.coupons.com&sealid=102

Coupon printing is currently supported on Windows Operating Systems Vista, XP, and 2000 when used with Internet Explorer 6+, Firefox 1+, Netscape 8+, Chrome, Opera, Safari and most MSN and AOL browsers.

If you are unable to print when using an MSN, AOL, or Compuserve browser, please try printing your coupons using Internet Explorer or Firefox.

Coupon printing is also supported on Macintosh OSX 10.4 or higher when used with Safari 2+ and FireFox 2+.

We recognize the importance of protecting the privacy of all information provided to us through the use of our services and related websites. You can view the Coupons Privacy Policy by clicking here.

For additional information about using our website and services you can view the Coupons Terms of Use by clicking here.

The Coupon Printer sends the coupon directly to your printer, so we don't need to send you anything to start saving. Please check with your preferred manufacturer if there are offline offers available in lieu of a print-at-home coupon.

This message appears after you have attempted to print the same coupon too many times. In most cases, your coupon was actually sent to the default printer and is waiting in the printer queue to be printed. To resolve this issue, adjust the default printer as necessary and attempt to print another coupon. Unfortunately, coupons sent to the wrong printer or an offline printer cannot be re-queued to another printer.

If you encounter a "Print Limit Reached" error message on a manufacturer website, its coupon promotion may have ended and the coupon may no longer be available.

If you have multiple printers or have a fax machine connected to your computer it is likely that a default printer has not been set. To assign a default printer, follow these steps:

1. Click Start -> Control Panel - > Printers and Faxes. You should see your printers listed.
2. Right click on the printer you wish to print from and select "Set as Default Printer."
If you have a default printer set and you still stay on "Sending to Printer" page, try to print the coupon again using a different Internet browser.

Our secure printing platform never displays coupons on screen, but directly prints to your printer. Please ensure that your default printer is turned on and has paper and ink or toner. Coupons cannot be printed to a fax machine or graphic format like a PDF. Please ensure that your default printer is set to print to paper.

This issue has been noted by some users of Brother brand printers. In order to keep the box unchecked on a Brother printer please change the following settings:

1. Click Start -> Control Panel -> Printers and Faxes -> Right click your Brother printer and select "Properties."
2. Go to the Advanced tab -> Print Processor.
3. Change the settings from "BRMFC" print to "Win Print" and set the default to "raw."
4. Click Apply to apply your changes.
5. Go back to your printer settings in Control Panel and uncheck "Keep Printed Documents."

You may be attempting to print the webpage itself and not the coupons. Please follow the steps discussed under the topic: "How do I print coupons from your website?"

Windows 1. Click here to install the Coupon Printer.
2. Click on "Run" to start the installation process.
3. If available, you may be offered the option to select the "Coupon Printer" or "Coupon Printer with Coupon Bar" you may choose to select either one and click next.
4. You must agree to the license agreement in order to complete the
installation process.
5. Once you see "Installation Successful", your coupons will print directly to your printer.

If you are using Internet Explorer, your Coupon Printer may have been disabled. Please follow these steps to print your coupon:
1. Open your Internet Explorer Browser.
2. Go to Tools -> Manage Add-ons -> Enable/Disable Add-ons.
3. In the drop down menu select "Add-ons previously used by Internet Explorer".
4. Look for "Cpbrkpie Control" under the Name column.
5. "Enable" it if it is marked as "Disabled".
6. Restart Internet Explorer and print your coupons.

If you are using Internet Explorer, the ActiveX control for the Coupon Printer may have been disabled during installation.
1. Please look for the ActiveX bar (also called the Windows Information Bar) which may appear across the top of the web page.
2. The Windows Information Bar may show this message: "The previous webpage might require the following add-on: 'Couponprinter.ocx' from 'Coupons Inc.". Click here to allow it to run..."
3. Click on the Windows Informtation Bar and select "Install ActiveX". This will allow the Coupon Printer in Internet Explorer to print coupons.

If you are trying to print coupons at work, the library, an Internet cafe or University, you may not have administrative permissions required to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files or programs onto this computer. If you are unable to print coupons from a shared computing environment, please contact your system administrator for more information. If you have a home computer, you may find it easier to access and print our coupons there.

It may be that your Antivirus settings are high and blocking the installation. Please rest assured that we do not deliever viruses, trojans, malware, or adware with our download. You can verify that our software has been approved by TRUSTe at http://www.truste.org/tdp/whitelist.

The Coupon Printer is a software program that enables you to send coupons to your printer with the click of a button. It is user-friendly and completely safe for you to download. If you find you are being blocked, you can disable your antivirus temporarily, install the Coupon Printer, and enable your antivirus and then print coupons. Please let us know if you have encountered this problem.

When you attempt to print coupons from a work environment, or a work laptop, your company firewall may block you. While installing the Coupon Printer you may see a message similar to this: "The request is being blocked by ..." If you are unable to install at work please contact your system administrator. If you have a home computer, you may find it easier to access and print our coupons there.

You can easily uninstall the Coupon Printer by using the uninstall option in the Coupons program group.

1. In Windows, click Start -> Coupons -> and select Uninstall Coupon Printer.
2. When the wizard appears, click Uninstall Coupon Printer.
3. If necessary, you will be prompted to close any open Internet browsers.
4. Once the wizard completes, the Coupon Printer will be removed from your computer.

It may be that your Coupon Printer was not successfully installed or uninstalled. Please reinstall the Coupon Printer to make sure that all the required files for uninstalling are present. Once you have done that you can uninstall by following these detailed instructions: http://www.coupons.com/corp/source/u_uninstall.asp

1. Register on your retailer's website, then add your Savings Card to your user account.
2. Visit our gallery of Savings Card coupons and select the coupons that you would like to add to your Savings Card.
3. Print your coupon list so you know which products to buy at the store.

There is no need to request our approval before participating in one of our tasks. All you have to do is accept the task and start working. Instructions are provided at the top of each task.

Typically, there is a slight delay between submitting your answers and receiving your reward on our tasks. Swag Bucks are generally credited within an hour of completion but do not be alarmed if it takes longer. If you do not see your task credit within 72 hours please click on the 'Send Feedback' button on the Tasks page and email us there.

When you participate on a task, your contribution is sent directly to real-world organizations that use this information to improve maps, filter offensive content, conduct academic research, and even save lives. It is therefore very important that you contribute high-quality responses. These tasks exist because we do not know all of the answers. The answers that we do know are used to help train honest participants, and filter out dishonest participants.

The task requirement is an estimate based on how long it took us to complete the task on our computers. We have found that loading times vary significantly based on which browser we are using, and we highly recommend using the most up-to-date version of Mozilla Firefox or Google Chrome for the best possible results. If you find that we significantly underestimated the time it takes to complete an offer, then please let us know using the blue "Send Feedback" link above and we will reassess the task's length. Unfortunately we will not be able to credit you extra for tasks that take longer than the estimate.

For various reasons, our tasks set an upper limit on the amount of responses a single worker can submit. Very few participants ever reach this limit. If you do reach this limit, then please be aware that it does not reflect poorly on the quality of your contribution, and you are still free to work on any of our other jobs.

This can happen for a number of reasons, if you have submitted more wrong answers than our accuracy threshold will allow multiple times, it can sometimes result in banning/flagging from a single job or from our jobs in general depending on how many times you have been banned from individual jobs. If you feel that you have been wrongly flagged, please click on the 'Send Feedback' button on the Tasks page and email us there.

If you have cookies enabled, and do not close out your browser, you should be able to pick up wherever you left off. If you do close your browser you will not be able to start where you left off.

Yes as long as you start from the task menu.

Giving up will allow you to choose a different task. The work from the previous task will be discarded.

Training mode is the first thing you will encounter when starting a survey. This ensures us that you are paying attention and if your accuracy falls below 75% you will be disqualified. The task will not begin until training mode is complete.

If you are working on a task, then you can rest assured that your contribution is completely anonymous. As a result, we cannot find you in our system unless we obtain your unique participant code. Otherwise, please contact us via the blue "Send Feedback" button at the top right of the task interface. This is always the best way to reach us in any situation, as it automatically gives us your participant number, a link to whatever task you were working on, and displays any questions you have missed. This information allows us to resolve your questions much more efficiently.

We do not presently offer a Swag Bucks incentive for sending Referral Invitations.

When you refer someone and they sign up with the link you send them, you are awarded matching Swag Bucks only for the Bucks they win while searching (up to a total of 1,000). You are not, however, awarded matching Bucks for those earned as a sign-up bonus, through Shop&Earn, from our trade-in programs, from entering Swag Codes, from Swagstakes, from friends of friends, or from any other method. It can take up to 48 hours for your referrals to show up in your account.

Your referral list may take up to 48 hours to list a recent addition. If your contact is still not listed after this time has elapsed, it is likely your referral navigated away from the site during registration or misused their referral link in some other fashion. We cannot manually add referrals to your account if this occurs.

Once a user registers for www.swagbucks.com or any other Swag Bucks powered Search&Win sites, that person cannot be added as a referral of any existing or future member.

This is a common misunderstanding concerning our referral program. You are not awarded 1,000 Swag Bucks any time a user joins using your referral link. Rather, you can earn up to 1,000 matching Bucks for the Swag Bucks your referral earns while searching.

Yes, as long as each individual has their own account. Multiple accounts per person will be deactivated.