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What are build.com Shipping Methods

We use UPS, FedEx, DHL, USPS, or another common carrier that provides insurance and tracking. Shipments often need to be signed for, while shipments can also be left at the driver's discretion. Items using standard shipping have several speeds: Standard Ground Shipping: 2-5 business days. Deliveries eligible for Free Shipping will have this option available. Second-Day Air: Shipment time is 2 business days—the day following the ship day is the first day. For example, an item that ships on Friday

What are build.com Return Policies

You may initiate a return for most item(s) within 30 days of receipt for a refund. Returns requested between 31 and 60 days after receipt will only qualify for store credit. Returns outside of our 30 to 60-day General Return policy will not be accepted. Refunds will be applied to your account (minus return shipping) once the item has been received and inspected through our warehouse. To qualify for a general return, the item(s) must be in resalable condition, must be free from scratches and/or defects, must not have been installed, must be in the original manufacturer’s box and packaging, must not have any writing on the original packaging, must not be missing pieces, must not be clearance

What Payment Methods does build.com accept?

American Express, Discover, Mastercard, and Visa credit cards; Amazon Payments; Build Pro Credit; PayPal; Wire transfers; Check.

What are build.com Shipping Details

For exact shipping costs, add the product(s) to your cart and enter your zip code. Below is a breakdown of our most popular shipping offers. UPS Ground Shipping offers: UPS Ground Orders under $49 start shipping for $5.99, and UPS Ground Orders over $49 ship for free. Freight (LTL) Shipping offers: Freight (LTL) orders over $1500 ship for free. Some restrictions may apply, so always check the shipping on the cart page after entering the ship-to zip code. Hawaii and Alaska typically do not qualify for free shipping offers. Every shipment method we use is trackable and insured. Below is a list of our shipment methods and their shipping times. All shipment times are shown in business days (Monday through Friday, excluding weekends and holidays).



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