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How to save money at FamilyTreeDNA

​FamilyTreeDNA is a company that helps people trace their ancestry, establish paternity, and even solved medical mysteries in some cases and has been doing so since 2000. Discover your DNA story and unlock the secrets of your ancestry and genealogy with their large variety of test from Autosomal DNA to YDNA and mtDNA tests. FamilyTreeDNA has the world’s most comprehensive DNA matching database so that you can get the most from your report.

​In addition to occasional sales that you can find on the website, the easiest way to save money here is by checking out Swagbucks first. There you will find a wide variety of Family Tree DNA coupon codes and discount offers with 8 of these currently listed. Swagbucks members can also get up to 2% cashback from the site.

Does FamilyTreeDNA offer student, senior citizen, or military discounts?

​FamilyTreeDNA does not offer any of these discounts at this time.

Where do I enter a FamilyTreeDNA promo code on familytreedna.com?

​Your FamilyTreeDNA promo code information will go in the box that appears near payment information at the end of the checkout process.

Is the testing still safe during the Covid-19 Pandemic?

​All samples that are sent to FamilyTreeDNA are handled with extreme caution even during normal circumstances to prevent cross-contamination. It is safe to use the kit at your home as usual.

What is the FamilyTreeDNA return policy?

Unused, unopened testing kits can be returned for up to 60 days for a partial refund. Kits must be returned within a 30-day window after a return request is made or the return will be refused and the refund will not be granted. All refunds will have a cancellation fee of $25 deducted.

What shipping methods and details apply to FamilyTreeDNA orders?

​FamilyTreeDNA orders for the continental US are shipped via DHL at a cost of $9.95 per kit and $4.95 for every additional kit. Expedited shipping is also available at a cost of $19.95 for the first kit and $4.95 for each additional kit. FedEx is used for next day shipping as well as for shipping to Alaska and Hawaii. The cost is $35 plus $9.95 shipping and handling.

Some international shipping has been suspended at this time. Other countries are seeing some delays and some are shipping as usual. International customers should contact customer service to get exact details about shipping to their country.

Which payment methods does FamilyTreeDNA accept?

​FamilyTreeDNA accepts Visa, Mastercard, American Express, Discover, and PayPal. If you would like to pay by other methods such as by personal check or money order contact customer service.

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