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Where do I enter a New Balance promo code on newbalance.com?
To use a New Balance promo code on newbalance.com, go to your shopping cart after items have been added. While viewing your cart, there will be an option to enter a promo code.
Does New Balance offer contactless curbside pickup?
Most New Balance retail stores do offer contactless curbside pickup. Call ahead or place an online order at a local New Balance retailer. New Balance stores are also opening up with increased safety protocols such as requiring masks, increased cleaning, and social distancing.
What is the New Balance return policy?
New Balance offers free returns up to 45 days from the date of purchase. Returns must be made in new condition.
What shipping methods & details apply to New Balance orders?
New Balance provides free shipping for all orders over $50. MyNewBalance members receive free shipping on all orders. Orders placed with standard free shipping take 2-7 days to arrive.
What payment methods does New Balance accept?
Customers can pay in the form of Visa, Mastercard, American Express, Discover, PayPal, MasterPass, and Apple Pay.
Does New Balance offer a student discount?
Yes, New Balance offers a 10% student discount on all orders. Sign up and verify your student details on newbalance.com.
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