The member will have to wait at least 15 open days after the consumption of the booking before making a claim. All the claims done before these 15 days will not be treated and will be cancelled;

ALL-Accor Live Limitless reserves the right to cancel a claim which concern an unconsumed booking. The claims on bookings which have not been consumed yet will not be treated;

Any modification of the booking made directly at the hotel will likely modify the cashback;

SB are not granted on any kind of bookings.

SB will be granted on CONSUMED stays only.

In case of dispute, a proof of stay will be requested by ALL-Accor Live Limitless