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How to save money at City Chic

​City Chic is based in Australia with an online site that caters to the US and Canada as well. The clothes are meant to be trendy, sexy, affordable, but most importantly fit for plus-sized women.

​Shopping on the website is very simple and offers several ways to save money including checking out the items in the outlet section, checking out the listings in “Today’s Deals” which are found at the bottom of the website, and by joining the rewards program. New customers can opt into the newsletter and will receive 25% off of their first order.

Does City Chic offer student, senior citizen, or military discounts?

​These discounts are not available at City Chic.

Where do I enter a City Chic promo code on citychiconline.com?

​You can enter a City Chic promo code at any time during the checkout process. The box is clearly marked. Items that are already discounted may be ineligible for additional discounts. This will be noted in the description of those items.

What are the size ranges used by City Chic?

​City Chic sizes are listed in US/Australian sizes from 12 to 24 for most items. Some items may be available in smaller or larger sizes. Each item will have a full description of the sizes plus a size chart for comparison.

What is the City Chic return policy?

​City Chic allows items to be returned up to 90 days after purchase. Items being returned from US customers can be shipped back for free. There are no exchanges.

Does City Chic offer contactless curbside pickup?

​City Chic is available at its own stores as well as within other retail locations around the world. All stores, including third-party retailers, are following guidelines and protocols set by the local governments. These policies may include remaining closed, reducing the number of people allowed in the store, or using contactless curbside pickup when possible. Check with your nearest location for their policies.

What shipping methods and details apply to City Chic orders?

​City Chic ships to the US and Canada only from the US site. Customers in other locations should use the appropriate website for their needs. All packages ship via FedEx at a cost of $7.95 or free for orders over $100.

What payment methods does City Chic accept?

​City Chic accepts Visa, Mastercard, PayPal, and City Chic gift cards. AfterPay is also available.



City Chic

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