Crabtree & Evelyn

Does Crabtree & Evelyn offer student, senior citizens, or military discounts?

​Crabtree & Evelyn does offer 10% student discount (https://www.crabtree-evelyn.com/pages/student-discount) and 15% essential workers (https://www.crabtree-evelyn.com/pages/essential-worker).  Essential workers include Militarys, Healthcare Workers, First Responders, and Teachers.  However, Crabtree & Evelyn does not offer senior citizens.

Where do I enter a Crabtree & Evelyn promo code on crabtree-evelyn.com?

​Crabtree & Evelyn promo code can be entered manually in the order’s shopping cart page before proceeding to check out.

What is Crabtree & Evelyn return policy?

​Contact Crabtree & Evelyn if you want to return an item and they will happily sort it out.

What shipping methods and details apply to Crabtree & Evelyn orders?

​Standard Shipping (within 8 business days) is $4.99 delivery cost within the 48 contiguous United States.  Crabtree & Evelyn offer free shipping on orders over $50.00.  Expedited shipping is currently not available.  Orders over $500.00 will ship via signature required service.  Crabtree & Evelyn does not offer international shipping.

What payment methods does Crabtree & Evelyn accept?

​Crabtree & Evelyn accepts the following payment methods: PayPal, Visa, Mastercard, American Express, and Discover.

Can I change or cancel my order?

​You may be able to change or cancel your order before it is processed for delivery.  Please contact Crabtree & Evelyn Customer Care team as soon as possible after ordering to see what they can do.