LXMI

Does LXMI offer student, senior citizens, or military discounts?

​LXMI does not offer student, senior citizens, or military discounts.

Where do I enter a LXMI promo code on lxmi.com?

​LXMI promo code can be entered manually in the order’s checkout page.

Does LXMI offer contactless curbside pickup?

​LXMI does not offer contactless curbside pickup.

What is LXMI return policy?

​LXMI will accept returns on orders within 30 days of purchase. Please email hello@lxmi.com to request a return for a full refund in the original form of payment. Returns made over 90 days will only be awarded LXMI store credit. Crème du Nil 36ml is not eligible for returns. You are responsible for paying for your own return shipping costs. Shipping costs are not refundable. Please allow 5-10 business days for LXMI to process your refund once they receive your return package.

What shipping methods and details apply to LXMI orders?

​LXMI currently offers USPS standard delivery. Shipping cost varies by weight. However, LXMI offers free Standard Shipping on orders over $40. Orders are typically processed within 2-4 business days. LXMI will send email confirmation with tracking information once your order ships.

What payment methods does LXMI accept?

​LXMI accepts the following payment methods:  Amazon Pay, PayPal, Venmo via mobile devices, Visa, Mastercard, Discover, and American Express.

Can I cancel or change my order?

​LXMI cannot cancel or make changes after the order has been shipped. However, you can return an order once received for refund.