Oneida

Does Oneida offer student, senior citizens, or military discounts?

Oneida does not offer student, senior citizens, or military discounts.

Where do I enter a Oneida promo code on oneida.com?

Oneida promo code can be entered manually in the order’s checkout page.

What is Oneida return policy?

Oneida wants you to be happy with every purchase that you place on www.oneida.com.  Oneida will accept returns for unused products within 30 days of the date your order was delivered. Once Oneida receive your return, please allow up to 30 days for the item(s) to be processed and a refund to be issued. The amount refunded will reflect the original purchase price of the item(s) minus the original shipping and handling charges.

What shipping methods and details apply to Oneida orders?

Oneida offers free shipping on all complete product orders totaling $99.00 or more through Oneida.com. Any orders under $99.00 will be a Flat Standard fee of $9.99 via UPS Ground. Oneida offers expedited shipping via UPS 2nd Day for additional cost. Oneida does not offer international shipping.

What payment methods does Oneida accept?

​Oneida accepts the following payment methods:  PayPal, Visa, Mastercard, Discover, and American Express.

Does Oneida price match?

​Oneida does not price match.

Can I cancel or change my order?

​Oneida is unable to cancel or make any changes to an order once an order has been submitted. However, you may return your order once you received it.